FAQS

  1. What products do you offer for pet grooming?                                                        
    We offer a range of grooming products including electric nail grinders, lint removers, grooming brushes, and nail clippers for dogs and cats of all sizes.                   

  2. Are your grooming tools safe for all pets?                                                                  
    Yes, all our grooming tools are designed with pet safety in mind and are suitable for various breeds and sizes.                                                                                                   

  3. How do I know which grooming tool is right for my pet?                                            
    Each product description provides details on its intended use and suitability. You can also contact our customer service team for personalized recommendations.               

  4. What is your return and exchange policy?                                                                           
    We offer a 30-day return and exchange policy. Products must be in their original condition and packaging. Return shipping costs are the responsibility of the customer unless the item is defective.                                                                                

  5. How long will it take for my order to arrive?                                                              
    Typical delivery times are 7-10 business days for standard shipping. You'll receive tracking information via email once your order has shipped.                                           

  6. Do you offer international shipping?                                                                    
    Sorry, we don't ship to multiple countries worldwide. Currently we operate and ship our products in United States. Shipping rates and delivery times vary based on the destination.                                                                                               

  7. What payment methods do you accept?                                                               
    We accept major credit cards (Visa, MasterCard, American Express, PayPal) and other secure payment options at checkout.                                                                   

  8. How do I care for and maintain my grooming tools?                                                 
    Clean your grooming tools after each use with mild soap and water, avoiding harsh chemicals. Follow specific care instructions included with your product.                

  9. Can I track my order once it has shipped?                                                            
    Yes, you'll receive an email with tracking information once your order has shipped, allowing you to monitor its progress.                                                                    

  10. What should I do if I receive a defective or damaged item?                                        
    Contact our customer support team within 7 days of receiving your order, and    we will assist you in processing a return or exchange at no extra cost.